Get introduced to ISO/IEC 20000-1 requirements for a service management system
PECB Certified ISO/IEC 20000 Introduction
ISO/IEC 20000 Introduction training course enables you to comprehend the fundamental concepts of an IT Service Management System (ITSMS).
By attending the ISO/IEC 20000 Introduction course, you will understand the importance of an IT Service Management System and the benefits that businesses, society and governments can obtain.